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Care Resource Team Leader COVID-19

Date: Jan 15, 2021

Location: Wichita, KS, US

Company: Sedgwick County

Department:  Health

Pay:  $16.97 per hour 

Work Schedule: Monday - Friday, 8am - 5pm 

 

This is a temporary position for COVID-19 response. Grant funding for this position ends December 2022. The Care Resource Team Leader supervises and schedules part-time Care Resource Coordinators who live and work in multicultural communities and may have limited work experience. The Team works with clients who are COVID-19 positive and clients that need to be quarantined. Clients include refugees, migrants, recent immigrants, and persons for whom English is not a primary language. The Care Resource Team improves access to testing and acts as a bridge between clients and key service providers. The Team Leader ensures the team communicates in a culturally and linguistically appropriate manner and is viewed as a trusted resource to the communities served. The Team Leader may wear personal protective equipment (PPE) during the course of their work.

 

  1. Coordinate and supervise Care Resource Coordinators
  • Plan and coordinate staff’s part-time schedules
  • Supervise and evaluate the performance of staff
  • Continually monitor compliance with protocols
  • Ensure quality assurance measures are met
  • Develop staff skills
  1. Ensure the Care Resource Coordination Team provides quality client services
  • Write protocols and procedures
  • Ensure community resource and service referral inventory list is up to date
  • Ensure education is provided to clients about the importance of following health recommendations and treatment plans
  • Ensure daily follow-up and ongoing informal counseling and social support is provided to clients
  • Document activities and complete standard reports for the Care Resource Team and grant requirements
  1. Provide leadership for care coordination among communities and internal and external community partners
  • Regularly hold meetings with leaders of the communities served
  • Develop and implement studies with partners to increase access to testing and reduce the COVID-19 case rate among the communities served
  • Analyze COVID-19 testing and case data to determine impact of educational interventions
  • Develop professional relationships with community leaders, organizations, and County Departments
  • Ensure efficient processes occur for transportation to testing and/or placement into hotel/motel isolation/quarantine program
  • Communicate with healthcare providers regarding clients
  • Organize communities, County staff, and external partners to identify and find ways to fill critical service gaps
  • Serve as a subject matter expert
  • Identify and train community-based organizations to participate in the electronic community referral system
  • Monitor grant requirements and purchase items according to budget

 

Minimum Qualifications: Bachelor’s degree in public health, business administration or other related field or be equivalently qualified by work experience or a combination of work experience and education, with one year of experience substituting for one year of education. One year of experience working or living in a multicultural setting. Proficiency in English and a language other than English. Proficiency is demonstrated by passing a standardized test.

 

Preferred Qualifications: Master of Public Health or other master’s degree in a health- or communications-related field. One year health education experience. One year experience working as a community health worker or health navigator. Two years of experience working or living in a multicultural setting. One year of work experience in a public health department or healthcare setting. One year of supervisory work experience, including employee evaluations. Completion of Community Health Worker training.

 

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.


Nearest Major Market: Wichita

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