Loading...
Share this Job

Fiscal Associate - Aging

Date: Feb 24, 2021

Location: Wichita, KS, US

Company: Sedgwick County

Department:  Aging 

Pay:  $13.30 per hour 

Work Schedule: M - F, 8:00am. to 5:00pm 

Provides clerical support for the Assessment and In-Home Services Unit including scheduling, planning, and administrative support for the Home and Community Based Services (HCBS) Waiver programs along with other duties as needed.

CUSTOMER SERVICE
• Communicate with customers via telephone.
• Answer incoming calls and make outgoing phone calls to customers regarding Home and Community Based Service (HCBS) assessment and reassessment.
• Assist customers, listen patiently to concerns, answer questions regarding HCBS assessment services, and consult with supervisor if concerns cannot be resolved.

ADMINISTRATIVE SUPPORT
• Schedule assessments for HCBS Waiver programs.
• Complete accurate and timely documentation on each interaction in the client file and electronic client record Management Information System (MIS).
• Utilize computer to research client geographical location and address.
• Research database systems for client eligibility status for the HCBS Waiver programs.
• Develop and mail outreach letters to consumers in attempt to contract when unreachable by phone.
CLERICAL AND DATA ENTRY SUPPORT
• Electronic records management: Electronically sort and file consumer records and assessments.
• Maintain Call List in Microsoft Excel spreadsheet, and make reminder appointment phone calls to consumers.
• Assist with research and update of monthly FAI reassessment consumer list.

 

Minimum Qualifications:  High School Diploma, Minimum of two years of experience in data entry. Minimum of two years of customer service experience in office based position. Intermediate or advanced computer skills needed in Microsoft Word, Outlook, Excel and Access.


Preferred Qualifications: Bachelor’s degree from an accredited college or university. Three years or greater experience providing administrative support and data entry in an office based position. Ideal candidate will have appointment scheduling experience and understanding of the HCBS Waiver program services. Bilingual skills a plus.

 

 

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.


Nearest Major Market: Wichita

Job Segment: Clerical, Administrative Assistant, Records Management, Database, Administrative, Records, Technology, Bilingual