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Health Links Care Coordinator - COMCARE

Date: Sep 8, 2021

Location: Wichita, KS, US

Company: Sedgwick County

Department:  COMCARE 

Pay:  $15.40 per hour | This position is currently eligible for a $2,500 sign-on bonus after 60 days of employment! | This position has also been approved for a salary increase effective January 1, 2022. New rate will be $19.64 per hour. 

Work Schedule: M -F, 8a - 5p 


The Health Links Care Coordinator is focused on improving overall health of persons with severe mental illness and/or chronic physical health conditions. Position is responsible for coordinating the health care needs of participants as defined in the Treatment Plan. Care Coordination is collaboration with the patient, primary care providers, hospitals, specialty providers, mental health providers, and community resources in a team based approach to care that is intended to optimize the overall health of those served. Care coordinators work to improve timely access to care, increase utilization of preventive care, reduce emergency room utilization and hospital readmissions, and reduce health care costs.


Patient engagement and education

  • Outreach individuals who have a severe mental illness and those whom have or are at risk of having chronic health conditions such as asthma, COPD, diabetes, and hypertension
  • Develop a treatment plan with the patient, family, and providers
  • Provide individual and group health promotion/education and coaching to members and their supports, including but not limited to the benefits of a healthy lifestyle, good nutrition, physical activity and chronic disease management


Care Coordination

  • Be the system navigator and point of contact for members
  • Address barriers for success, i.e. low income, housing, transportation, health conditions, etc.
  • Assist members in understanding relevant details from medical appointments including follow through with recommendation and medication compliance
  • Coordinate access to preventive and health promotion services for chronic conditions as well as mental illness and substance use disorders
  • Facilitate the transition from inpatient medical or behavioral health care to home and community services systems via coordination with liaisons and treatment team members
  • Make collateral contact with doctors, family members, designated team members, etc. to assure the needs of the member are being met


Complete documentation and track progress

  • Complete documentation in compliance with agency, state and federal requirements for coding and content
  • Ensure confidential communication of patient health information
  • Monitor and follow up to ensure that needed care is not only offered but accessed
  • Monitor adherence to treatment plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
  • Understand and work toward achieving program outcomes as defined by contract(s) and as they relate to overall population health


Minimum Qualifications: Bachelor’s degree from accredited college or university or be equivalently qualified by work experience or a combination of work experience and training in the field of behavioral or physical health care. Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE. Employee must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Employee must quickly recognize emergency or sensitive situations and take appropriate action. Critical decision making and the ability to think through the consequences of a decision are essential in this position.


Preferred Qualifications: Bachelor’s degree from accredited college or university in the field of behavioral or physical health care.


It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.

Nearest Major Market: Wichita