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Lead Administrative Support II-HEALTH

Date: May 8, 2022

Location: Wichita, KS, US

Company: Sedgwick County

Department:  Health Department 

Pay:  $14.66 per hour  

Work Schedule: M-W 8-5:30, Th. 9:30-7, F 8-12:30/12:30-5  

 

Perform a variety of administrative staff assignments, including advanced clerical work in fiscal operations, processing client data and routine reports. Assist administrative officer in the customer service day-to-day operations. Ensure compliance with departmental policies and procedures. Serve as lead worker to other clerical employees.

 

Provide high quality customer service in all client interactions

  • Schedule appointments, create/update medical records, and accurately complete data entry
  • Utilize correct payment status for clients. Inform clients of financial obligation, payment requirements, and encourages initial payment of fees at time of service
  • Provide accurate and up to date information to clients
  • Perform accurate and timely data entry into electronic records following established data integrity and security policies
  • Maintain professionalism and politeness in all interactions with external and internal customers

 

Assist administrative office with routine administrative duties

  • Prepare regular scheduled reports accurately with timely submission
  • Assist with staff training and development
  • Identify areas for improvement and participate in quality improvement project
  • Serve as a backup in the absence of the administrative officer

 

Receive and post payments, verify receipts, and research client payment history

  • Payments accurately posted to client accounts on a daily basis
  • Prepare and submit accurate cash report daily according to policy
  • Accurately checks and submits all FA daily cash reports
  • Conduct funds accountability prior to a scheduled or foreseeable absence

 

Minimum Qualifications: High school diploma or equivalent. Four years’ experience in responsible clerical work, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Four years’ experience in word processing, spreadsheet, and email computer programs. In order to comply with the requirements of the federal health care staff COVID-19 vaccination mandate, all employees of COMCARE and the Health Department must be fully vaccinated. All offers of employment are contingent upon submission of vaccination documentation prior to start date. 

 

Preferred Qualifications: Coursework in computer science and office programs such as Microsoft. Six years’ experience in clerical work, word processing, spreadsheet, email computer programs, and customer service or related fields. Bilingual in English and either Spanish, Vietnamese, or Arabic.

 

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.


Nearest Major Market: Wichita

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