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Application Manager

Date: May 3, 2021

Location: Wichita, KS, US

Company: Sedgwick County

Department:  Info Tech Srvcs 

Pay:  $57,491.00 annually 

Work Schedule: M-F 8-5 - 40 hour week 

 

All areas of Sedgwick County require IT software to do their business, some of which is developed internally and some of which they buy from a third-party vendor. It is the job of the Application Managers to oversee projects which include rating software, evaluation, and ensuring County policies are followed to acquire the software, prepare the servers, install the software, configure it, load data into it, tune it, upgrade it, and repair it when there are problem. They also help train and communicate how to use the software across the organization. As the County continues to turn to third-party or internally developed software, the role of Application Manager is increasingly important, they engage with people at all levels of the organization, and work as part of an IT team. Establish/follow business practices that embrace the County values and the Sedgwick County strategic plan.

 

Assesses business process requirements

  • Analyzes the structure and flow of the business’ work to identify possible application solutions
  • Be aware of the latest software developments how they can be applied to make the business more efficient and successful
  • Develop Quality Assurance test plans and conduct testing if in house systems
  • Develop Training plans for in house developed systems
  • Develop and maintain application documentation such as training materials, FAQ s, etc.
  • Ensure application and its use by clients complies with County policies and laws of the land

 

Manages system hardware and application software implementation and upgrades

  • Ensure 100% of all centrally-managed third-party applications will be patched within three months of security patch release, pending successful regression testing, in order to safeguard the organization’s information.
  • Often lead a team of IT specialists, clients and vendors responsible for implementing, deploying or upgrading application software
  • Work with Clients and guide them through the QA Testing process
  • Ensure servers are ready before implementing new systems, and carefully monitor the rolling-out process, be forward thinking to prevent any unforeseen circumstances / failures
  • Maintain a test environment and test new releases before they are put into production
  • Grant, modify and remove security access for the applications; work with IT staff to coordinate security accesses not within scope of control

 

Troubleshoots problems

  • Provide technical support and problem resolution related to business application software systems.
  • Advanced problem solving capabilities to resolve software and hardware issues.
  • Provide training for front line helpdesk-type support
  • Provide advanced support for applications and backup for all applications managed by Information Technology
  • Provide after hours On-Call Support

 

Minimum Qualifications: Bachelor’s degree from an accredited college or university in computer technology, business administration, management information, or related field or four years of progressively responsible experience in the management of information technology or any combination of training and experience this provides the required knowledge, skills, and abilities. Four years or more of experience supporting desktop or business applications.

 

Preferred Qualifications: Bachelor’s degree from an accredited college or university in computer technology, business administration, management information or related field or six years of progressively responsible experience in the management of information technology or any combination of training and experience this provides the required knowledge, skills and abilities. Six years of experience in computer technology and application deployment, and SQL query writing abilities.

 

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.


Nearest Major Market: Wichita

Job Segment: Manager, Developer, Implementation Manager, Quality Assurance, Testing, Management, Technology