Community Crisis Center Program Manager - COMCARE

Date: Feb 6, 2024

Location: Wichita, KS, US

Company: Sedgwick County

Department:  COMCARE

Pay:  $82,465.24 annually.  

Work Schedule: Varied days and times  


Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.  For more detailed information, please visit our benefits page at SCBenefits.


Responsible for the clinical and administrative oversight of program staff that provides goal-directed, medically necessary services and support to individuals with mental health and/or substance abuse disorders. Individual participates in program planning, development and evaluation.


Program Oversight.

  • Ensure access standards for all services are met and patients receive timely services by monitoring referrals and assigning patients for intake assessments as needed.
  • Coordinate referrals to on-going treatment services to ensure patients determined eligible for services are promptly assigned and engaged in treatment.
  • Monitor program census to ensure adequate program resources are available to meet the identified community needs, including timely discharge of patients.
  • Monitor cooperative agreements, grants, and/or contracts with affiliate agencies and other entities to ensure compliance.
  • Provide oversight and support to Inpatient Crisis Clinician to meet the needs of COMCARE patients served at Via Christi Behavioral Health Center.
  • Provide support to other program components when other Program Managers are absent or unavailable.


Program Planning & Operations.

  • Identify appropriate program outcomes targeted at helping individuals with mental health problems to improve the quality of their lives.
  • Develop and adapt based on changing environments, a plan of work for the program to ensure successful achievement of patient outcomes, implementation of agency strategic plan, program development, and continuous quality improvement.
  • Maintain knowledge of best practices in the field of mental health and substance use treatment to ensure that the program is positioned to provide high quality services.
  • Monitor potential barriers to treatment for prospective patients and develop strategies for reducing barriers and ensuring access to needed services.
  • Monitor and evaluate 24/7 Crisis Lifeline and develops workforce and programming as needed.
  • Develop responses to Requests for Proposals and grants as requested.
  • Monitor grant program and report progress as required by the State of Kansas.


Personnel Management.

  • Ensure that the program is adequately staffed at all times by completing vacancy notices, recruiting, screening, interviewing, and submitting potential hires to personnel manager for processing.
  • Responsible for the clinical and technical competence of program staff.
  • Monitor personnel management activities for staff on Performance Improvement Plans or other forms of disciplinary action and ensure adequate coaching and feedback is provided to staff giving them every opportunity for success on the job.
  • Provide support and direct supervision to Crisis Response Specialist Team Leads, including regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference; create professional development goals and approve staff use of designated professional development funds.


Minimum Qualifications: 2 years of supervisory experience. Master’s Degree or higher. Must be licensed by the Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LPC, or LP.  Per Sedgwick County Policy, this is a driving level position that requires a valid US driver’s license without restrictions and current proof of automobile insurance. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.  Must complete orientations provided by Sedgwick County and COMCARE.


Preferred Qualifications: 5 years of supervisory experience. May be clinically licensed by the Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW.


It is the policy of Sedgwick County not to discriminate in its programs or services, including employment, on the basis of race, color, sex, including pregnancy, gender identity and sexual orientation, age, national origin, ancestry or citizenship, marital status, religious or political affiliation, genetic information, disability, status as a member of the uniformed services or any other similarly protected status.

Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to qualified persons with disabilities as defined by the Americans with Disabilities Act. If you wish to volunteer information regarding any special assistance you may need, please contact the Sedgwick County ADA Coordinator at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Please do not use this phone number for employment questions. Applicants are contacted only if they are determined to be qualified candidates. 

Nearest Major Market: Wichita

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