Community Support Services Case Management Team Supervisor / QMHP - COMCARE

Department:  COMCARE 

Pay:  $45,038.00 annually 

Work Schedule: M-F 8AM-5PM with flexibility 

Oversee the day-to-day activities of an assigned group of case managers. Provide clinical and administrative supervision to staff. Conduct intake assessments and provide direct clinical services to adults with a severe and persistent mental illness (SPMI) as requested. Provide case management services for clients who meet SPMI criteria as needed in the absence of an assigned case manager. Participate in program planning, development and operation. Participate in the hiring process and train new staff.

Leadership

• Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy.
• Attend case management leadership meetings facilitated by program managers. Identify needs for training, policy changes and program improvement.
• Investigate and mediate client and/or employee complaints.

Resource Management

• Regularly review client service hours and documentation completion reports to ensure maximum productivity of assigned staff members.
• Monitor batch error reports for all assigned staff members and follow-up to make sure corrections are completed and billings are cleared.
• Ensure that the following are completed in a timely manner for all assigned staff members: monthly CSR’s, progress notes, treatment plans, financial reviews for clients, UR corrections, and diagnosis updates.

Employee Development

• Participate in the screening, hiring and orientation of new staff members.
• Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE policies and procedures.
• Assess the skills of assigned staff members through direct observation of work in the field with clients.
• Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time.
• Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference. Supervision shall occur no less than once each month and may be more frequent as needed.
• Co-sign all progress notes for new employees for up to 60 days, as needed, to ensure quality and timeliness of documentation and to provide feedback and coaching as indicated.

Minimum Qualifications: Master’s Degree or higher. One year of demonstrated leadership or supervisory experience. Must be licensed by the Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LPC, or LP. Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, SRS child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE.

Preferred Qualifications: Five years of supervisory experience. May be clinically licensed by the Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW.

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.