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Control Booth Operator - 2nd

Date: Mar 15, 2023

Location: Wichita, KS, US

Company: Sedgwick County

Department:  Corrections 

Pay:  $14.23 hourly  

Work Schedule: Various Hours/Various Days, Including Holidays, Weekends, and some Overtime may be required.  


Performs observation, monitoring, and security work in controlling access of public and internal entrances and exits at the Department of Corrections Juvenile Detention Facility.


Security Management - Maintains security by controlling access into and out of the facility, using audio and visual monitors including employee, public and law enforcement entrances. Primary provider of electronic access and movement within the facility. Effectively communicates through verbal or electronic means. Operates electronic and video security equipment from a locked master control booth and performs a vital role as a member of the corrections staff team in maintaining facility and building security. Monitors all movement and activities of the interior and exterior of the facility.


Customer Service - Processes and logs visitors to the facility by ensuring visitors have been approved for visitation; requests staff to bring client to visitor; ensures that the area in which the client is being transported through remains secure, maintains number of visitations to ensure that client does not exceed the regulated limit; ensures that visitors carry only what is permitted into secure area. Provides customer service through a high volume of contact with staff, visitors and members of the public. Answers telephone calls to the facility; transferring them to the appropriate location, pages employees and visitors when necessary. Provides customer service to the parents by providing the parent a handbook, answering questions and obtaining the appropriate releases to be signed by the parent or guardian.


Records Maintenance - Maintains a Master Control Board; recording the number and location of every detained client. Prepares and maintains various records, forms, logs, and boards; to include visitation information and authorization in compliance with established policies and procedures.


Minimum Qualifications: High school diploma. Transcript verifying education credits is required. One year of experience in working with the public in customer service or security work. Professional references are required to verify the related work experience. Pass legal background check, Child and Adult Abuse & Neglect Central Registry checks, KCJIS Security Policy (fingerprint) check, and pre-employment screen for alcohol and drugs. Must also meet the required conditions contained in KSA 65-516 and KAR 28-4-356.


It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.

Nearest Major Market: Wichita

Job Segment: Compliance, Legal