Crisis Case Manager III - Mobile Crisis Unit - COMCARE

Department:  COMCARE

Pay:  $15.40 per hour 

Work Schedule: Varies 

Work as part of a team providing crisis intervention to meet the needs of members of the community who are in crisis. This CCM’s primary focus is to assist the Mobile Crisis Unit (MCU) Clinician by responding to all appropriate MCU requests in a timely manner. Additional duties include responding to telephone calls on crisis intervention lines, assess current level of dangerousness for clients who report a psychiatric crisis both by phone and in-office and provide crisis case management services, as needed. Work with adults and children to see that community resources are in place to meet the current needs of the client. Provide emergency services on a short-term basis. Assist with efficient functioning of the Emergency Services Office. Support suicide prevention efforts in the community while upholding the mission and vision of COMCARE of Sedgwick County.

Direct Service
• Participate in all appropriate MCU calls, accompanying and assisting the MCU-QMHP.
• Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls.
• Address the immediate needs of walk-in/cop-in clients who present in the office with a psychiatric crisis.
• Facilitate medication pick-ups.
• Support the clinical staff in the community by assisting with Mobile Crisis Unit calls.
• Transport clients to the hospital when applicable and necessary.
• Other duties as assigned by supervisor.
Documentation
• Complete all progress notes within agency/program standards.
• Documentation meets minimum Medicaid standards for content and quality.
• Completes Notes for Record to ensure the completeness of the medical record.
• Completes call logs to ensure important information is available to other providers.
General Administrative Duties
• Processing Medicaid, state hospital, Level II and PRTF screens as they are received in the Emergency Services office, and recording the screen/s on the Emergency Services (ES) office electronic board.
• Processing half-slips for walk-in and cop-in clients, including entering client information onto the ES office electronic board in a timely manner.
• Scheduling appointments as requested.
• Attend regularly scheduled staff meetings and other activities as assigned.

Minimum Qualifications: Bachelor’s degree or combination of education and experience. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, SRS child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE.

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.