EMS Billing Manager

Date: Jul 2, 2024

Location: Wichita, KS, US

Company: Sedgwick County

Department: EMS

Pay:  $61,774.00 per year.

Work Schedule:


Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.  For more detailed information, please visit our benefits page at SCBenefits.


This position serves Sedgwick County EMS administration by overseeing the billing processes and personnel. The main duties of this position include compliance with billing standards and reporting, as well as compliance with privacy standards and requirements. This position works extensively with ensuring information under HIPAA is protected and correctly released. Moreover, the position is exposed to highly sensitive and potentially disturbing information related to emergency medicine and patient information, and requires a high level of discretion.


Compliance and Reporting

  • Serve as the Certified Ambulance Privacy Officer (CAPO) and the Certified Ambulance Compliance Officer (CACO) for Sedgwick County EMS, and maintain certifications for both
  • Act as the intermediary for state and federal audits to provide records and additional information as needed
  • Ensure compliance with all laws and regulations when staff complete KORA and HIPAA release requests
  • Understand and evaluate process changes made by external partners to ensure the EMS Billing interaction in the processes follows all laws and regulations


Performance and Training

  • Work with supervisors to ensure EMS staff maintain minimum standards and guidelines set by federal and state regulations when completing reports
  • Audit 20% of all reports after they are processed by the billing vendor to maximize realized payments
  • Investigate discrepancies between report information and actual bill completed by the vendor
  • Monitor all exports to external agencies
  • Participate in onboarding by training new field employees on the ePCR system and required standards for reporting, HIPAA, and EMS policies, as well as the importance of information gathered for reports


Billing Supervision and Maintenance

  • Oversee all staff in the billing area, including any alternate duty staff
  • Resolve escalated issues from staff
  • Provide supervision and backup to direct reports
  • Update or change coding processes to accommodate insurance and best practice changes
  • Oversee daily maintenance of the ePCR system, including investigating data export errors, and other troubleshooting issues
  • Communicate with the ePCR vendor to request enhancements, and to resolve system issues requiring vendor intervention
  • Research insurance denials to determine alternative codes or processes to use
  • Act as an account administrator in external systems to assist employees with accessing and using systems
  • Act as the designated representative for WPD information dissemination to help complete patient care reports


Minimum Qualifications: Bachelor’s Degree in business administration, public administration, or equivalent experience. Education may be substituted with experience, with one year of experience for one year of education. Two years of experience in accounting, health care billing, or a similar field. One year of experience with Microsoft Suite or similar systems. Per Sedgwick County Policy, this is a driving level position that requires a valid Kansas driver’s license without restrictions as well as current automobile insurance.


Preferred Qualifications: Bachelor’s Degree from accredited college or university in accounting. Three years of experience with EMS Billing.


It is the policy of Sedgwick County not to discriminate in its programs or services, including employment, on the basis of race, color, sex, including pregnancy, gender identity and sexual orientation, age, national origin, ancestry or citizenship, marital status, religious or political affiliation, genetic information, disability, status as a member of the uniformed services or any other similarly protected status.

Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to qualified persons with disabilities as defined by the Americans with Disabilities Act. If you wish to volunteer information regarding any special assistance you may need, please contact the Sedgwick County ADA Coordinator at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Please do not use this phone number for employment questions. Applicants are contacted only if they are determined to be qualified candidates. 

Nearest Major Market: Wichita

Job Segment: Manager, Management