Enrollment Specialist - HEALTH

Department:  HEALTH

Pay:  $20.51 per hour. 

Work Schedule: 40 hours. (work may exceed 40 hours) 

The Healthy Babies Enrollment Specialist provides intake and family needs evaluations to pregnant and newly parenting individuals and families in Sedgwick County. The program’s focus is on reduction of infant and maternal mortality, low birth weight, and prematurity among high-risk families. This position may be deployed to provide support during public health emergencies (Activation Level 1).

Enrollment and Recruitment

• Complete screenings and provide education and outreach.
• Enroll clients in the Healthy Babies Program
• Manage waiting list and provider caseloads within established parameters
• Make referrals to other community agencies based on individual client needs.
• Provide program information to local agencies to increase enrollment.

In-Office/Customer Service

• Receive referrals from community and call clients to set-up enrollment appointment within 48 hours of referral.
• Explain and promote Healthy Babies program to new referrals.
• Manage email inboxes and faxes; monitor and respond to requests

Outreach

• Participate in a minimum of 3 outreach events or coalition meetings per quarter, at least one of which must be an outreach event.
• Complete documentation from client visits daily.

Minimum Qualifications: Four years of experience in a social services-related field. One year of experience in data entry or customer service. Up to four years of experience may be substituted with education that provides applicable knowledge and skills. Must obtain Community Health Worker (CHW) certification within 6 months of employment. Must complete Federal Emergency Management Administration (FEMA) IS 100 and 700 courses within 30 days of employment.  

Preferred Qualifications: One year of experience working in a social services setting. Bilingual in English and Spanish.

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.