ICS Administrative Support - COMCARE

Department:  COMCARE

Pay:  $16.54 per hour. 

Work Schedule: Monday - Saturday between 7:00am-7:00pm, Flexible Schedule, 40 hours per week 

The ICS Support will be assigned to several Integrated Care Specialist (ICS) teams, providing administrative support to ensure community-based services can be provided to patients.  

Patient Charts

• Maintain document tracking to ensure required documentation is up to date in the patient’s chart through prompting of the ICS team to complete. May include coordinating with the caregivers to meet in person with ICS Support to complete needed documentation at the office location.
• Ensure required assessments are completed on time through communication with the patient caregiver and ICS team, which may include utilization of assessment software to send to the caregiver electronically.

Scheduling

• Assist in scheduling patient follow up sessions post Community Crisis Center contact, including community providers.
• Schedule interpreters for meetings and/or sessions.
• Schedule 90-day treatment plan meetings to include community providers.
• Schedule discharge sessions with ICS and/or hospital discharge specialist for PRTF/hospital discharge or diversion patients.
• Create a schedule session in patient’s Electronic Medical Record chart.

Care Coordination

• Review daily reports of patient contacts with the Community Crisis Center and notifying the ICS team of the contact.
• Request documentation of treatment efforts such as diagnosis, from PCPs, external therapist, external psychiatrists

Minimum Qualifications: High school diploma or equivalent. Two (2) years of general office experience. Must pass KBI, DCF child abuse check, and adult abuse registry check. Must complete orientations provided by Sedgwick County and COMCARE.

Preferred Qualifications: 2 years of related experience. Associate degree in a Human Services Related field. Bilingual in English and Spanish

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.