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Patient Billing Representative - COMCARE

Date: Sep 20, 2022

Location: Wichita, KS, US

Company: Sedgwick County

Department:  COMCARE 

Pay:  This position has been approved for a pay increase from $13.96 to $18.23 per hour, and the new rate of pay will be implemented in October. Individuals hired prior to the implementation will receive a retro payment based on their hire date.  

Work Schedule: M - F, 8a - 5p  


Performs revenue collection tasks for COMCARE services billing to various payer sources. Duties include payment reconciliation, insurance updates and follow-up on account receivables to maximize COMCARE revenue collections.  


Processing Accounts Receivable transactions

  • Download payment files from the applicable payer website/clearinghouse
  • Post payments utilizing the 835 (electronic remittance) or manually for assigned payers
  • Work applicable balance reports; research billing problems
  • Process credit card payments
  • Prepare and forward denial notification spreadsheet to Affiliates


Monitor Status of Aged Accounts

  • Research outstanding claims and make any corrections necessary so that claims can be processed correctly
  • Research payment discrepancies
  • Process recoupments when needed
  • Communicate with claims customer service to resolve claim issues
  • Determine accuracy of denials and make appropriate corrections
  • Communicate with provider representatives regarding claim projects


Processing claim appeals/reconsiderations with payers

  • Process online claim reconsiderations and appeals via payer website
  • Submit claim corrections via applicable websites
  • Monitor status of reconsiderations to ensure they are processed correctly


Minimum Qualifications: High School Diploma or equivalent. One year office or administrative support. Must meet minimum scores on identified skills testing. Post-Interview test required is MS Excel 70%. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check and adult abuse registry. Must complete orientations provided by Sedgwick County and COMCARE. In order to comply with the requirements of the federal health care staff COVID-19 vaccination mandate, all employees of COMCARE and the Health Department must be fully vaccinated. All offers of employment are contingent upon submission of vaccination documentation prior to start date. 


Preferred Qualifications: Coursework in HealthCare billing. 1 year experience in healthcare billing or related field.


It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.

Nearest Major Market: Wichita

Job Segment: Customer Service Representative, Administrative Assistant, Customer Service, Administrative