Treasurer Application Specialist - COUNTY TREASURER

Department:  Cnty Treasurer 

Job ID: 13027

Pay:  $19.73 per hour $41,038.00 annually  

Work Schedule: Monday - Friday 7:30am - 4:30pm  

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.  For more detailed information, please visit our benefits page at SCBenefits.

Provides hardware and software technical support to all tag office staff. Ensures a timely resolution and a positive support experience by identifying, prioritizing, and communicating issue resolution. Performs follow-up assessment of previously resolved issues. Answers questions, provides training, and resolves specific problems. Liaise with the outside County software vendors.

Desktop Support, Customer Support

• Build and configure desktop and laptop systems according to county standards and user requirements. Install and set up desktops, printers, scanners, and other peripheral devices between offices and off-site locations.
• Provide in-person, telephone, or remote technical support for hardware and software issues.
• Answer, evaluate, and prioritize incoming telephone calls and emails.
• Act as a point of escalation for complex technical issues that County IT (helpdesk) staff cannot resolve.
• Create and maintain user IDs and passwords
• Create and maintain user folders in network drives.
• Provide training and program support for software.
• Train users on passwords and basic county computer structure and on network folders.

Data Support

• Address research, error correction, and maintenance issues.
• Research and correct taxing unit anomalies prior to tax distributions.
• Assist with Lien Holder master maintenance and error correction.
• Update lien holder records with pertinent change information.
• Match lien holder information error with current records and create new records if required.
• Maintain and research records to create yearly billing for antique vehicles

Department support

• Add and update bookkeeping spreadsheets to reflect user acquisition and removal.
• Create and maintain miscellaneous pamphlets and signs.
• Act as a liaison with county web services for updates to information on Tag office intra/internet site.
• Maintain inventory of county owned equipment.

Minimum Qualifications as defined by classification: High School Diploma or equivalent. Two years of experience in IT Network, IT Security, or a related field. Up to two years of experience may be substituted with education that provides applicable knowledge and skills. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver’s license without restrictions and current proof of automobile insurance.

Preferred Qualifications: Two or more years’ experience supporting web/SharePoint/tax systems applications. Bachelor’s degree in Computer Science, Information Systems, or a related field. COMP TIA A+.

Applicants have rights under Federal Employment Laws. Please find more information under the following link.  Apply for a Job | Sedgwick County, Kansas