Administrative Support III - SHERIFF

Department:  SHERIFF

Pay:  $18.60 per hour  

Work Schedule: Monday through Friday , 8am to 5 pm  

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.  For more detailed information, please visit our benefits page at SCBenefits.

This position assists the patrol division with administrative office management following all laws, regulations, policies, and procedures for the Sheriff’s Department. This position regularly interacts with the public over the phone and in-person, requiring the position to quickly evaluate the encounter for safety concerns, and react appropriately. The position is exposed to potentially disturbing and graphic evidence regularly.

Customer Service

• Answer all incoming phone calls from other law enforcement agencies, law offices, victims, suspects, the public, and internal departments. Maintain professional tone under pressure from callers who may be hostile and emotionally charged.
• Assist walk-in customers seeking information by assessing the situation for safety, understanding intent of the request, and the proper channels to help solve the customer’s request.
• Filter requests for information regarding cases of drug charges, fatality accidents, theft, domestic violence, murder and various other crimes; release information acceptable by policy, and direct callers to correct point of contact for more restricted information.
• Explain laws and regulations related to civil, criminal, and general ordinances to patrons when needed.

Office Responsibilities

• Process receive, and put away supply orders weighing up to 20 pounds regularly.
• Pull information and reports from a variety of Sheriff Department programs including IlEADS, OnBase, ADAM, FullCourt, Niche, Axon Evidence, and Microsoft Suite.
• Enter error-free, detailed information into law enforcement systems to assist with cases.
• Maintain inventory, develop shopping lists, and order supplies and equipment for the patrol division as needed
• Act as the point of contact for the patrol division to answer questions related to schedules, processes and procedures, equipment used on patrol, duties, and general office questions.
• Train employees on software applications, equipment, and standard operating procedures. Act as the point of contact to troubleshoot issues and work on resolutions.
• Update and correct timecards for the Patrol Division, and serve as the point of contact for payroll to resolve any timecard issues.

Evidence

• Follow all safety procedures for self and others when processing evidence and related duties. Regard for physical safety as well as mental health are both required to complete these daily tasks.
• Use proper safety procedures when exposed to illegal drugs when deputies are processing evidence, preparing for trainings and audits, and other projects as needed.
• Use proper safety procedures when exposed to handling of unsecured weapons during deputies processing including firearms, swords, knives, brass knuckles, and other weapons.
• Maintain confidentiality and sensitivity when processing videos, images, or other evidence detailing evidence of grotesque bodily harm.
• Follow blood-borne pathogen procedures when working near evidence

Minimum Qualifications: High School Diploma or equivalent. Two years of experience in administrative, clerical, or law enforcement related fields. One year of experience with Microsoft Suite. Complete NCIC certification within probation period after hire. Must submit to pre-employment polygraph examination. Must pass pre-employment test of 80% reading comprehension to be completed after interview. Must be able to obtain a state notary.

Preferred Qualifications: Associate’s degree in criminal justice, public administration, or a related field. Four years of experience in administrative, clerical, or law enforcement related fields. Formal NCIC training or experience.

It is the policy of Sedgwick County not to discriminate in its programs or services, including employment, on the basis of race, color, sex, including pregnancy, gender identity and sexual orientation, age, national origin, ancestry or citizenship, marital status, religious or political affiliation, genetic information, disability, status as a member of the uniformed services or any other similarly protected status.

Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to qualified persons with disabilities as defined by the Americans with Disabilities Act. If you wish to volunteer information regarding any special assistance you may need, please contact the Sedgwick County ADA Coordinator at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Please do not use this phone number for employment questions. Applicants are contacted only if they are determined to be qualified candidates. 

Applicants have rights under Federal Employment Laws. Please find more information under the following link.  Apply for a Job | Sedgwick County, Kansas